Duty Manager, Forest Arts Centre
Looking for the opportunity to lead day to day operations at a one of a kind arts venue?
We usually respond within two weeks
Job Title:
Duty Manager
Salary:
Up to £15,000 per annum (FTE £30,000) - Inclusive of 2025 salary review
Location:
Forest Arts Centre, New Milton
Hours:
18.5 hours per week, across evenings and weekends.
Type of Contract:
Permanent
Job Description: Duty Manager, Forest Arts CentreLooking for the opportunity to lead day to day operations at a one of a kind arts venue?
As a duty manager at the Forest Arts Centre, you will be leading day to day operations alongside the venue management team for a vital community arts centre. You will supervise a team of dedicated volunteers and casual staff across everything from comedy, music, workshops and more role modelling the delivery of consistent, high-quality experiences for visitors and artists alike. You will lead the team to deliver a high standard of service at each visitor touch point including welcome, ticketing and inquiries, and café and bar service. You will proactively take on cleaning duties and venue preparation to make sure that the centre is ready for any upcoming activities as well as supporting and supervising the volunteer & casual teams working in the venue. You will also help shape the direction of the centre by working with the general manager on ways to continually improve the venue and what is offered, taking the lead on key aspects of the venues operations.
A bit about you
You’re experience as a front-line manager in a public venue will demonstrate your strong communication, interpersonal skills and strong operational background. You will have a proactive and positive nature, using your initiative to take action and drive opportunities forward. You will hold demonstrable experience in delivering consistent, high-quality customer service as well as complex administrative duties.
Experience in heritage, arts and culture or hospitality is desirable but not essential. Flexibility is key with evening and weekend work an integral part of the role.
What it’s like to work for us
At Hampshire Cultural Trust we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture.
We are committed to promoting equality and diversity and a culture that actively values difference. We recognise people from different backgrounds and experiences bring valuable insights to the workplace and enhance the way we perform and work. Our levels of employee engagement are high and our organisational culture positive.
The benefits of working for us
- 25 days annual leave + bank holidays (pro-rated for part time working)
- 7.5% Employer pension contributions
- Life assurance scheme (x3 annual salary)
- Enhanced occupational sick pay
- Industry leading Employee Assistance Programme
- Interest-free Season ticket loans and travel loans from first day of employment
- Charity Worker Discounts Scheme (savings on retail, leisure, groceries, travel etc.)
- Access to same day GP appointments for employees and their immediate family
- Access to free eye tests and vouchers towards glasses for VDU use
- Free flu vaccination vouchers
- Cycle to Work Scheme
- Health Cash Plan (cashback on dental, optical, medical for monthly subscription cost)
- Opportunities to learn, develop and progress
- Free tea and coffee in all our venues
- Team Card - Free access to our fee paying venues and discounts across café and retail.
To apply please fill in the application form with an up-to-date CV. We do not require covering letters for this position however would be grateful to receive context to your application.
Closing date for applications: 9 March 2025
Proposed Interview date: W/C 17 March 2025
To find out more about us visit our website www.hampshireculture.org.uk and https://careers.hampshireculturaltrust.org.uk/
- Department
- Operations
- Role
- Venue Management
- Locations
- Forest Arts Centre
- Yearly salary
- £26,000 - £30,000
- Employment type
- Part-time
Need to talk to us?
Use the live chat function to speak directly to the Hiring Manager or drop us a message at: recruitment@hampshireculturaltrust.org.uk.
Alternatively you can talk to us directly on: 01962 396678
Our employee benefits:
-
25 days annual leave + bank holidays (pro-rated for part time working)
-
7.5% Employer pension contribution
-
Generous occupational maternity, adoption and paternity pay
-
Generous occupational sick pay
-
Life assurance scheme - 3x annual salary
-
Industry-leading Employee Assistance Programme
-
Interest-free season ticket loans and travel loans from first day of employment
-
Access to 24/7 GP appointments for you and your immediate family
-
Free eye tests and vouchers towards glasses
-
Charity worker discounts scheme
(savings on retail, leisure, groceries, travel etc.)
-
Health cash plan
(cashback on dental, optical, medical for monthly subscription cost)
-
HCT Team Card
(free access to our admission charging venues and discounts across café and retail)
-
Free Flu vaccination vouchers
-
Cycle to work scheme
Our recruitment - what to expect
-
Step 1 – Application
Check out who we are and find the role for you. Applying through our application form we'll find out about you and you an even add a fun flair to your application.
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Step 2 - Catch-up
Once we've got your application one of our team may reach out to find out more about you, your interest and to tell you about life at HCT. This is an informal catch-up.
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Step 3 - Interview and Assessment
Depending on the role you may have 1 or 2 stages of interviews. These will often include a task related to the role. We'll send a guidance pack prior to the interview to give you some hints, tips and to help prepare.
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Step 4 - Offer and Onboarding
Congratulations! We really think you could make your mark at HCT, so you'll receive your verbal offer and we'll start formally welcoming you.
Life at HCT
Not your traditional museum or art gallery
HCT is all about changing lives through culture and it is only through our staff and volunteers that we make that happen. We are selective on those who join us as we expect all of our teams and colleagues to uphold HCT’s values of being confident and creative in all circumstances. To strive for excellence with everything we do whilst taking responsibility and ownership for all aspects of our work as a trust in order to deliver amazing things through teamwork. All of this is underpinned by our keen strives to respect everyone’s individuality and uniqueness.
Forest Arts Centre
Duty Manager, Forest Arts Centre
Looking for the opportunity to lead day to day operations at a one of a kind arts venue?
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